Personas in elearning

Personas are fictional characters that reliably represent a target demographic. Personas are commonly used when designing products and software to bring a tangible, detailed description of the typical user to the makers of those products. Designers use personas to understand product needs, the most likely uses of a product, how…

Continue reading

3 Questions that Help Manage Training Costs

It may seem counter-intuitive, but improving training within the organization often involves convincing your business that they don’t need training. Here are three questions that may help avoid unnecessary training. Or, if training is really needed, help ensure that it is effective. These questions are a great approach in those…

Continue reading

Measuring Learning Transfer

How do we measure training, and why? Are L&D departments tracking, measuring and reporting meaningful learning data, or just data that makes a solid case for their own survival? It’s not easy to determine learning effectiveness and learning transfer. But sometimes I wonder if the metrics we usually gather and…

Continue reading