The science behind L&D

What is the secret to great metrics? What is the secret to efficient learning? And a great ROI story? The answer is much closer than you think. It is a simple matter of applying science, and ensuring that the science behind L&D is just the same as in any other…

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4 learning metrics managers like

Metrics, although necessary, can easily infuence behavior in undesired ways. They can’t be taken lightly, and I would never recommend limiting the number of tracked metrics to just a handful. But I found these 4 learning metrics managers like, because they are likely to trigger productive discussions about your learning…

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How to say “no” to unnecessary training

Sooner or later, your L&D department will receive a request to create a training solution that you know is not necessary. You know it won’t address the root cause of the performance problem, and you would be adding an unnecessary training item to your catalog. So how do you say…

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3 Questions that Help Manage Training Costs

It may seem counter-intuitive, but improving training within the organization often involves convincing your business that they don’t need training. Here are three questions that may help avoid unnecessary training. Or, if training is really needed, help ensure that it is effective. These questions are a great approach in those…

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L&D, the IT Customer

Last week, GoDaddy, a domain registrar and web host company, was down for several hours. Millions of domains and perhaps hundreds of thousands of web sites and email accounts were unavailable during the outage. As users discovered the unavailability of their services and a hacker claimed to be behind the…

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Let Me Blend That for You

Most definitions of “blended learning” converge on a combination of face to face (F2F) learning activities and computer-mediated ones. Many learning institutions and corporations offer some type of blended learning, and it is almost impossible to imagine a very near future where some haven’t explored, if not fully implemented it. If some studies…

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